As an individual you have 14 days / exchange right when you shop online. That means you can send back unused, undamaged goods unopened packaging / sealing / sealing within 14 days of your receipt of your package.
Persons, who exercises his right of withdrawal, pay yourself the shipping cost of the returned item. At defects in the goods, we will refund the return postage as well as what you paid for the damaged or incorrectly delivered goods provided that we can not send a new product to you within a reasonable time.
Before the return, fill in all the fields above in the form to be able to make an authorized return. Then you send the return to:
The White One AB
211 18 Malmö
This instruction applies to all types of the return request. It is important that you fill in all the fields above the return form. Returns must be received within 14 days of being approved.
We will contact you via email once your request has been received and checked.
Upon return all products must be returned in their original packaging complete with all accessories.
Remember to always send the product in the outer packaging to avoid damage to the original packaging.
Wrap the well to avoid damage. Attach a copy of the return confirmation of the return and send it to us.
NOTE! Returns that are submitted without having been notified in the form above accepted.